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Sensitivity at Work is Not a Weakness 

 September 23, 2024

By  fouts

In a world that values resilience and toughness, sensitivity can be misunderstood. If you’re  feeling  “too sensitive”—whether in response to criticism, stress, or empathic overload, you are SO not alone.  With so many of us on edge these days, trying to control our emotions (for so many reasons), the roller coaster of emotions can feel overwhelming. BUT. What if sensitivity wasn’t something to overcome but a tool that could help us grow as individuals and leaders?

As a mindset coach, I often hear clients express concern about being too emotionally impacted by work or life “stuff.” Rather than suppressing or denying these feelings, I suggest a different approach: learning to understand, accept, and use sensitivity as a strength. Emotional intelligence, mindfulness, and the right mindset can transform sensitivity into a powerful tool, benefiting personal development and leadership.

Sensitivity and Leadership: A Connection Worth Exploring
Sensitivity can be viewed as a negative in a corporate environment, where strength and decisiveness are celebrated. In reality though, leaders who understand their emotions—and those of others—can foster healthier work environments and build stronger, more cohesive teams. In this sense, sensitivity is not a liability; it’s a gateway to deeper emotional intelligence.

Leaders who understand how emotions impact decision-making, communication, and stress management are better equipped to inspire others, resolve conflicts, and create supportive workplaces.

Don’t think for a moment that these skills are limited by age. Emotional intelligence and mindfulness can be developed at any stage of life, and they are valuable traits in older workers who can guide younger colleagues toward emotional growth.

Intergenerational learning can reduce workplace attrition, increase employee satisfaction, and create a more stable, compassionate work environment.

Bringing your whole self to work, including your emotions, is essential for creating authentic connections and nurturing trust within teams. When leaders and employees are encouraged to acknowledge and understand their emotions, they create environments where people feel safe to express themselves, leading to better collaboration and innovation. Below are five ways to develop a mindset that sees sensitivity as a tool for self-awareness, leadership, and deeper understanding of others.

Observe Your Emotions and Their Impact
The first step in transforming sensitivity into a strength is learning to observe your emotions without judgment. When you feel overwhelmed by stress, criticism, or empathy, take a moment to notice how these feelings affect you mentally and physically. Do you feel tension in your chest, tightness in your throat, or racing thoughts? Acknowledging these sensations can provide valuable insight into your emotional triggers. Ignoring them just puts them off until you’re off-guard!

Bringing in your emotional intelligence with mindfulness allows you to pause before reacting. When you’re more aware of your internal reactions, you make more thoughtful choices about responding to situations. Over time, this mindful observation helps you manage stress better and communicate more effectively, making you a more empathetic and emotionally intelligent leader.

Reframe Sensitivity as a Strength
People are often conditioned to view sensitivity as a weakness. However, sensitivity can be reframed as a strength allowing deeper connections with others. Sensitive people tend to be more in tune with the emotions of those around them, making them better listeners and communicators. This skill is invaluable in leadership, where understanding the needs and concerns of others can foster trust and collaboration.

Leaders who hold space for their sensitivity address conflicts with empathy, understand their team’s emotional dynamics and create supportive environments where people feel heard and valued. Seeing sensitivity as an asset allows you to view your emotional depth as a key component of effective leadership.

Practice Mindful Breathing Techniques
When emotions run high, it’s easy to feel out of control. One of the most effective ways to calm emotional overload is through mindful breathing. Focusing on your breath can create a sense of calm in both your mind and body, allowing you to respond more skillfully in stressful situations.

Breath practices reduce immediate stress and enhance emotional resilience. Techniques such as deep belly breathing or box breathing (inhale for four counts, hold for four counts, exhale for four counts, and pause for four counts) can help center your mind, providing clarity and focus in moments of emotional intensity. This mindfulness practice becomes a valuable leadership tool, allowing you to maintain composure under pressure and approach challenges with a clear, grounded mindset.

Deepen Emotional Awareness Through Reflection
Reflecting on your emotions and their sources can provide valuable insights into your emotional landscape. Why does certain criticism affect you so deeply? What are the underlying fears or insecurities that amplify your emotional responses? By exploring these questions, you can begin to understand the patterns in your emotional reactions.

Journaling or engaging in regular self-reflection helps you process emotions in a structured way. With practice, you become more aware of your emotional triggers and how to manage them constructively. As a leader, emotional awareness enhances your ability to empathize with others, resolve conflicts, and create a positive work culture.

Foster Emotional Intelligence in the Workplace
Developing your innate emotional intelligence benefits you, too. Leaders who value emotional intelligence see it in their team as well as in healthier, more stable work environments. Employees who feel understood and supported are less likely to leave their jobs, reducing turnover and increasing workplace stability.

Sensitivity as a Leadership Trait
At any age, we can develop the skills of emotional intelligence, mindfulness, and a growth mindset. We can use these skills as leadership assets by embracing sensitivity, observing our emotions, and learning to respond thoughtfully. Older workers, with their emotional wisdom and life experience, play a crucial role in mentoring younger colleagues, helping them build the emotional intelligence necessary for long-term success.

Emotions An Integral Part Of Bringing Your Whole Self To Work
When leaders and employees are empowered to embrace their emotions, they foster environments of authenticity, empathy, and trust. In a world where the ability to connect, communicate, and lead with empathy is more valuable than ever, sensitivity is not a liability—it’s a powerful tool for better understanding ourselves and others. When leaders model emotional intelligence, they create ripple effects that transform workplaces into more compassionate, resilient spaces where everyone can thrive.

Want to learn more about working with emotional intelligence and leadership? Reach out and let’s talk. I lead workshops as well as coaching individuals and teams.


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