Janet Fouts- Social media strategist, best-selling author, speaker, corporate trainer, CEO of Tatu Digital Media, advocate for mindful social business.
What I do
How can I help you?
Do you want to earn more customer loyalty? Develop thought leadership in your industry?Schedule a call now and let’s talk about how I can help you. Listen to the Mindful Social podcast. Subscribe on YouTube, Spreaker, Blubrry, Stitcher, Soundcloud, iTunes, or by email. [spreaker type=player resource=”show_id=1388846″ width=”100%” height=”200px” theme=”light” playlist=”false” playlist-continuous=”false” autoplay=”false” live-autoplay=”false” chapters-image=”true” ]
What’s new on the Blog
The Caregiver in Your Workplace
When I became a caregiver it changed the way I did everything. I thought I was a master at multi-tasking. Juggling life and work, being able to stay up to the wee hours coding or managing client work was second nature to me. Suddenly I was thrown into what it really means to multi-task, and I really wasn't as good at it as I imagined. Over time, (years!) I learned to man [...]
Say What You Mean- #mindfulSocial with @orenjaysofer
This week's guest on Mindful Social is Oren Jay Sofer. I first discovered Oren on Twitter and discovered his book, Say what you Mean- A Mindful Guide to Nonviolent Communication Having studied the work of Marshall Rosenberg in Nonviolent Communication for some time, I dove into the book and devoured it. If you are wanting to bring empathy forward and open to clearer communicati [...]
An interview with @BrennerMichael, author of #MeanPeopleSuck on #MindfulSocial
I had such a great chat this week with Michael Brenner, author of the brand new release, Mean People Suck: How Empathy Leads to Bigger Profits and a Better Life, and it is on sale now, so you can snag your own copy or buy one for a friend (or better yet, that miserable co-worker or mean boss) and learn how to turn a toxic workplace into a healthier, happier place. Michae [...]
Maria Ross The Empathy Edge on #MindfulSocial
Empathy in the workplace? What do we need that for? Ummmm. Everything silly. When we have empathy for our customers we deliver better service. When we show empathy to our co-workers or our employees we can put ourselves in their shoes and better understand the dynamics of any situation. Maria Ross shows us how every business should be embracing empathy and compassion to [...]
Emotionally Intelligent Negotiation Workshop
If you know neither the enemy nor yourself, you will succumb in every battle.” –Sun Tzu The word negotiation often implies there are a winner and a loser. If we don’t win, then we lose. But why is there a negotiation in the first place? Is the intent to co-create relationships and workable outcomes for all involved? In a perfect world, we can look at negotiations as [...]
What's your social listening strategy?
Let’s face it, most of us make purchase decisions emotionally, rather than logically. However, the trend in marketing is focused on big data, filtered and sifted, often to get the results that validate our company and products rather than to divine what the customer wants. For decades brands have focused on selling the product on hand rather than identifying and filling th [...]
Losing the stress in the hospitality biz
Nobody who has ever worked in the hospitality industry is oblivious to the stress and fatigue that comes with the territory. Long hours on our feet, demanding and challenging work situations can add up to sleepless nights and wondering why we do this! It’s common to turn to maladaptive behaviors like drugs, alcohol, overloading on late-night video games and simply not [...]
Working with Emotional Triggers #nearlymindful
Emotional triggers happen to us all day, every day. A trigger can be pretty much any topic that makes us feel strongly, whether that’s negative or positive. They can be a memory, a conversation, or simply a feeling that we respond to in a certain way. Triggers can spark joy, happiness, frustration, fear, sadness, anger, and a host of other responses. Some good, some not so [...]