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Our Recent Contributions

An interview with @BrennerMichael, author of #MeanPeopleSuck on #MindfulSocial

I had such a great chat this week with  Michael Brenner, author of the brand new release,  Mean People Suck: How Empathy Leads to Bigger Profits and a Better Life, and it is on sale now, so you can snag your own copy or buy one for a friend (or better yet, that miserable co-worker or mean boss) and learn how to turn a toxic workplace into a healthier, happier place. Michae [...]

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Maria Ross The Empathy Edge on #MindfulSocial

Empathy in the workplace? What do we need that for? Ummmm. Everything silly. When we have empathy for our customers we deliver better service. When we show empathy to our co-workers or our employees we can put ourselves in their shoes and better understand the dynamics of any situation. Maria Ross shows us how every business should be embracing empathy and compassion to [...]

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Emotionally Intelligent Negotiation Workshop

If you know neither the enemy nor yourself, you will succumb in every battle.” –Sun Tzu The word negotiation often implies there are a winner and a loser. If we don’t win, then we lose. But why is there a negotiation in the first place? Is the intent to co-create relationships and workable outcomes for all involved? In a perfect world, we can look at negotiations as [...]

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What's your social listening strategy?

Let’s face it, most of us make purchase decisions emotionally, rather than logically. However, the trend in marketing is focused on big data, filtered and sifted, often to get the results that validate our company and products rather than to divine what the customer wants. For decades brands have focused on selling the product on hand rather than identifying and filling th [...]

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Our Clients

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